Alert Solutions 2: Parent & Guardian Messaging System
Dear parents and guardians,
A school notification system called Alert Solutions is now available in CBVRSB. Alert is a broadcast system that can send messages by phone, text or email. To guarantee that the messaging system is used efficiently, please let the school know any time there is a change in contact information for your student(s).
Alert will be used by CBVRSB to broadcast school cancellations by text message and email. You do not need to sign up for this service. It will automatically be broadcast to the cell phones and emails stored in PowerSchool. If you prefer to receive voice calls, you can change that preference in the Parent Portal.
In the Parent Portal there is a link called Alert Solutions 2. If you click on the link, you will be able to view Contact Preferences and contact information the school has listed for your student(s). You will be able to choose communication preferences based on the message categories: School Closure, Attendance Alert, and General Alert. You may opt out of these types of messages if you wish. For each message type, you can choose to receive email, voice and/or text message. Any changes must be repeated for each of your students in the portal. Note that you cannot opt out or change preferences for Emergency Messages.
Voice calls will be sent with either the school or board office as the caller ID number. Email notifications will arrive from email@example.com or YourSchoolName@gnspes.ca. Text messages will be sent using a caller ID of 25379.
If you need access to the Parent Portal or have further questions, please contact the school.