Home / Policies / Human Resources / Employee Assistance Program: HR 302

Employee Assistance Program: HR 302




Employee Assistance Program: HR 302

Adoption Date: October 25, 1999



This policy covers CUPE and confidential support staff of the Cape Breton-Victoria Regional School Board.



To provide access and a referral service for employees and their families requiring assistance with personal problems which affect employee job performance and satisfaction.


Policy Statement        

It is the policy of the Cape Breton-Victoria Regional School Board to provide confidential access to an Employee Assistance Program for employees and their families when dealing with personal problems..  The employer may refer an employee to the Employee Assistance Program when job performance suffers as a result of personal problems.  The employers financial commitment to the program is contained in Section 35 of the Collective Agreement.


Cross Reference




This policy has been authorized by the Board under motion number....



It is the responsibility of the Coordinator of Labour Relations, Human Rights, Cross Cultural Understanding to implement this policy.



The Employee Assistance Program Employee Benefits Supervisor will implement the policy and administrative procedures.



The following procedure is to be followed by all employees who access the Employee Assistance Program.


The Employee Assistance Program (EAP) is for employees of the Cape Breton-Victoria Regional School Board who require or desire assistance in dealing with personal problems.

The EAP program is designed to handle almost any type of personal problem that an employee may be experiencing.  These include substance abuse, legal difficulties, gambling, marital problems, financial problems, stress, dealing with grief, depression etc.

An independent outside organization known as CHC-Atlantic is the firm that will provide the services that our employees may require.


1.         The services offered by our EAP provider are free to the employee.

2.         The services provided are strictly confidential, no information of any kind will ever be released to your employer or for that matter to anyone else.

3.         The EAP provider has professionals and specialists that have the training and expertise to properly diagnose, treat or refer employees so that their unique problems can be individually addressed.

4.         The EAP is available to all employees and their families by calling CHC Atlantic at 1-800-461-5558.


The EAP program is strictly voluntary-no one can force treatment.  Employees generally access the program in one of three ways:

1.         Self Referral-the employee realizes they have a problem and seeks assistance on their own.

2.         Voluntary Referral-the employee seeks assistance voluntarily on the advise of another person.

3.         Formal Referral-the employer formally requests the employee to seek assistance.  The employer has no obligation to refer an employee and the employee makes the final decision on whether or not they will seek treatment provided by the EAP program.

CHC Atlantic will endeavor to arrange appointments for employees so as not to interfere with the employees normal work schedule.  Where this is not possible or where an emergency or unforeseen circumstances dictate, an employee may access the service during working hours with no loss of pay.  The involvement of any employee in the EAP does not preclude the normal expectations of job performance and attendance and neither will it affect the normal disciplinary process.

An employee formally referred is under no obligation to attend, however, the employees refusal or unsuccessful participation may be considered as a negative mitigating circumstance.  Certain information regarding the attendance and cooperation of the employee will be disclosed to the employer.


Related Guidelines

Collective Agreement between CUPE Local 5050 and the Cape Breton-Victoria Regional School Board.


Policy Review

This policy will be reviewed by the Coordinator of Labour Relations, Human Rights, Cross Cultural Understanding.



Board Members

All Policy Manual Holders

See also
Prepare to print